Odion Ebehiwalu
London,Greater London
Summary
Proactive, results-driven professional available for immediate employment. Strong focus on team collaboration and operational excellence. Proven problem-solver with ability to thrive under pressure, ensuring efficient task completion. Recognized for reliability and conflict resolution, leading to improved customer satisfaction.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
Work history
Bar Supervisor
Phantom Peak
London
2024.02 - 2026.03
- Assisted colleagues in sales operations.
- Recruited and trained high-performing team members to deliver faultless customer care.
- Maintained exceptional customer service at peak times through strategic management of priorities and responsibilities.
- Maintained knowledge of drinks promotions, pricing and menu changes, offering customers up-to-date, reliable advice.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
- Greeted customers by name, remembering drinks selections and special requests to provide attentive, personalised service.
- Checked identification of customers to enforce age restriction laws on alcohol consumption.
- Handled difficult customers tactfully, ensuring minimum disruption to other guests.
- Adhered to licensing regulations, maintaining the reputation of the establishment.
- Supported cocktail preparation and service.
- Implemented new cocktail recipes, sparking interest amongst regular customers.
- Cultivated a friendly environment through excellent interpersonal skills enhancing overall guest experience.
- Maintained outstanding hygiene levels.
- Operated popcorn machine efficiently.
- Operated candy floss machine.
- Operated crepe machine.
- Operated waffle machine.
- Managed till operations and transactions.
- Responded to customer queries promptly.
- Handled cloakroom duties professionally.
- Acted as a runner for various tasks.
- Participated in stock take activities.
- Processed orders and received deliveries.
- Prepared and presented food items attractively.
- Aided in overall venue management.
- Participated in construction/ deconstruction of venue decoration.
- Deep cleaning venue ( emptying and cleaning ball pit, handling pests etc)
- Contacting suppliers.
Junior pastry chef
St John Bakery
London
2022.07 - 2023.07
- Prepared ingredients for pastry production.
- Assisted in mixing dough and other components ( jams, custards etc).
- Laminating dough.
- Contributed to shaping various pastry forms.
- Facilitated proving processes to enhance dough quality.
- Aided in baking pastries.
- Handled packing of finished products for distribution.
- Ensured cleanliness of work areas and equipment.
- Managed stock levels effectively.
- Received and organised deliveries of ingredients.
- Coordinated well under pressure during busy periods maintaining high standard of output.
- Monitored ovens, setting time and temperature controls.
Bakery Assistant
No Guilt Bakes
London
2021.12 - 2022.03
- Measured ingredients accurately
- Assisted in baking various products
- Cut cookies into desired shapes for presentation and uniformity.
- Labelled packaging and sealed products for distribution and safety.
- Prepared surface areas and washed utensils to maintain cleanliness and hygiene.
Room Attendant
International Students House
London
2018.06 - 2018.07
- Performed cleaning of guest rooms and changed linen according to company specifications.
- Assisted in replenishing room supplies including toiletries and paper products.
- Completed vacuuming and dusting of hallways to ensure cleanliness.
Front Desk and shop Assistant
Dulwich picture gallery
London
2016.07 - 2016.07
- Greeted guests upon arrival.
- Support operations in gift shop.
- Verify ticket validity.
Education
Gcse - Geography, Maths, Science, Core Science, English Language
Sacred Heart
London 2012.01 - 2017.01
UAL Level 3 - Media- Graphics and Animation
Southwark College
London 2020.01 - 2021.01
Skills
- Team collaboration
- Proactive approach
- Problem-solving ability
- Bar operations supervision
- Punctuality and dependability
- Conflict Resolution
- Order processing
- Salesmanship
- Time efficiency
- Resilience under pressure
Languages
English
Native
Affiliations
- Marvel Rivals
- Sudoku
- Oil Painting
- DIY
Timeline
Bar Supervisor
Phantom Peak
2024.02 - 2026.03
Junior pastry chef
St John Bakery
2022.07 - 2023.07
Bakery Assistant
No Guilt Bakes
2021.12 - 2022.03
UAL Level 3 - Media- Graphics and Animation
Southwark College
2020.01 - 2021.01
Room Attendant
International Students House
2018.06 - 2018.07
Front Desk and shop Assistant
Dulwich picture gallery
2016.07 - 2016.07
Gcse - Geography, Maths, Science, Core Science, English Language
Sacred Heart
2012.01 - 2017.01